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Client Testimonials

Client Satisfaction is always Our Priority

"I totally recommend calling Complete Care Consulting if you need care for your loved one. They have truly relieved our stress by finding very caring people to help with the needs of my brother. They are the best!"

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— Debbie M.

 

"The day I met Anna, I knew our lives were forever changed. Handling the care for my dad at 96 with Parkinson’s and other challenging issues took an around the clock team of dedicated, compassionate and skilled caregivers. Never could I imagine the special care my dad was about to receive. Anna listened to me and completely understood what our family hoped to create for dad. Not just on a business level, but with care and such compassion. She then put together what I called the Dream Team. Each caregiver brought such unique skills and heartfelt care to dad. This exceptional group brought a quality of life each and every day. They honored, respected and treated him the the upmost dignity.
I was there to see and experience this. They not only created a loving atmosphere for dad but also a place for our family to be able to truly enjoy time together with him. This was an extremely important piece, as dad never wanted to be a burden to his family.
We could truly just enjoy each other. Dad’s smiles and laughter are a gift I will never forget. This was a truly amazing experience for us all. I look back on this time and will be forever grateful to Anna and each and every caregiver."

 

— Marianne K.

 

"Just before Christmas I was faced with finding a way to bring my sister home from the hospital so she could die peacefully.  Because of her complex medical needs, and administering of meds the search was exhausting, and emotional.  Each phone call presented another brick wall.  I had no idea it could be so difficult to bring a family member home to die in the comfort of their own surroundings.  I believed it wouldn't happen, when I was presented with the phone number to Anna's company, CCC.
Anna patiently, through my tears and frustrations listened to my needs and wishes.  Her voice is so calm and kind, her compassion, knowledge and understanding gave me hope.  She agreed to meet with my sister and I at the hospital the following day, and then began the process to bring her home.  There was such coordination and timing required between CCC and Kindred Hospice, and it all came about perfectly.
Her team was professional and caring of my sisters needs.  I believe there is always a standout in any crowd and here it was Daphne, one of the night caregivers, who is just a get in and do it, caring, gentle, kind and compassionate individual.  Not to take away from the others as they were all very kind and good at their job, it's just that one did stand out.
I couldn't have asked for anything better than the service provided.  Anna is like a gifted angel, she was our angel for sure.  
With a call from Daphne, Anna came, she knew that the time was close, and proceeded to excuse her staff, staying with us through our sisters passing.  She asked if we would like her to leave, we chose for her to stay.  In that short 5 day period Anna had become like part of our family.  She helped us to understand the process and stages of death, including our sisters final breath.  She handled making the necessary phone calls after, while staying to make sure we were ok.
Anna and her qualified staff made it possible for our sister to die in peace and with dignity at home.  And for that I will never be able to thank her enough."

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— Kathy K.

 

"I'm very thankful that I started working with Anna and her caregiving team earlier this year to help take care of my mom. My mom can be challenging, but Anna has a knack for knowing how to best manage her care. She takes the time to get to know each client as an individual so she can match them up with a caregiver from her team that is a good fit. My mom has mentioned numerous times how much she likes her caregiver and what a great job she’s doing. I would highly recommend Anna and Complete Care Consulting."

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— Shannon S.

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"Anna is a very kind and compassionate person. She is extremely reliable, trustworthy and steadfast. She seeks to excel in anything she does, making her very industrious. She goes above and beyond for just about anyone. I'm very fortunate to of had the opportunity to work with Anna for many years."

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— Ashley B.
 

"Anna is perhaps the best caretaker we have ever hired. As a first time mom, I was of course overly paranoid about everything regarding my babies care and Anna could not have been more reassuring. It's likely due to her having already raised two boys of her own, but I often felt so grateful that I didn't have to worry about my baby getting the care she deserves. She is also good at helping children move through developmental transitions , like potty training, sleep adjustments, etc. which made our lives at home much easier. Her sincere care and love for our baby was evident form early on and I would (and often do) recommend her care in a heartbeat!"

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— Kasey C.

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"Anna was extremely helpful & professional providing care for my mother ( along with a dependent disabled adult). Her services were professional, dependable and authentic in care. Any issue that did arise were quickly dealt with & solved. Her care workers were truly caring & knowledgeable. I would highly recommend Anna to anyone seeking quality care."

“I found Anna to honestly be so caring and professional. Anna stayed on top of situations and helped throughout the changes that took place in various health care needs that came forth in our situation."

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— Arlyn M.

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"Anna Aguirre was a blessing to my family. My uncles (both in their late 70s) had no-one in NV who could help with their extremely complicated and devolving health care needs. Anna made it possible for me to keep them in their home instead of moving them to a nursing home. She made sure they had the level of care necessary to deal with progressive Alzheimer’s disease and end stage renal failure. It was important to me that my uncles’ caretakers were kind and compassionate and that they were always treated like human beings and Anna made sure that they were. Anna also acted as a patient advocate for me with some complicated hospital and medical care issues and helped me to deal with some substandard care being provided by the NV medical community.
 

I could never have given my uncles the gift of living a dignified life and dying in the peace and comfort of their home if I had not met Anna. She was with both of them when they passed and her heart broke just like mine when they were gone. She truly loves what she does, is amazing at what she does, and is a gift from heaven to any family that works with her. If you have a sick or elderly family member in need of  care, I cannot say enough about Anna Aguirre and her staff. They are competent, caring, responsive and good people."

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— Paula K.

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"Anna and her team are uh-MAZING! Knowing what I know now, I can't imagine taking care of my mom in her final days, all on our own. I kept thinking "We've got this. We don't need help."  Let me tell you, we didn't have it and we absolutely needed help. The care they provided gave us the opportunity to just be with my mom. No need to worry about medication and other things.

Also, as the time ticked down, they were able to recognize and explain what was happening, so nothing was a surprise. It was such a great comfort to have Anna with us when my mom actually passed (and my mom's name is Anna ... kind of a sign!).

Please do yourself and your loved one the favor of having Anna and her team there with you. I promise you won't regret it."

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— Stefanie R.

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"Welcome to the best 'care service' that you can find, provided by someone who actually cares! Anna is THE most loving, caring and compassionate person that I have ever met in my life. Her genuine desire to provide the best care that suits peoples needs, and her willingness to do everything that she possibly can to support people of all ages in their needs, is exceptional."

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— Aycan A.

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"Anna was recommended to me by my mother’s physician. He did not steer me wrong! Anna is professional, energetic, compassionate, and very knowledgeable about the needs of home bound seniors. She searched for, found, and screened several caregivers that were experienced and could meet the medical needs of my 95 year old mother. She relieved me of so much stress! I HIGHLY recommend Complete Care Consulting!"

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— Lynne S.

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"Complete Care is more than a company name. It is a description of the help provided by Anna and her team. It was hard for me to admit I needed a caregiver but I am glad I did. I believe many caregivers can provide physical assistance but few provide genuine empathy and encouragement."

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— Irene L.

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"Anna's team of caregivers were amazing! They took care of my mom for the last few weeks of her life and not only dealt with a crazy medication regime but also kept her in good spirits. It was such a blessing to have such a wonderful team around during this very challenging time."

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— Elizabeth S.

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"Complete Care Consulting was prompt and professional. My care specialist was Brittney and she was such a lovely girl and so dedicated to ensure that my husband received the best care possible. I would highly recommend Complete Care Consulting, they are awesome."

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— Rhonda A.

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***** five star! I have used Complete Care Nursing since 2016 with both my mother and my father (97 and 98 respectively.) My mother is turning 98 next week and after suffering a stroke 9 months ago, she has been requiring 24/7 care and understanding. Complete care has been able to adjust to her changing conditions wonderfully and seem to have a never ending supply of qualified people. Complete cares rates are very reasonable. Complete cares owner Anna Aguirre is very knowledgeable and oftentimes hands-on if need be. I highly recommend Complete Care if you're in the Reno area!

 

— Ken C.

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What an exceptional team of caring and compassionate people! Anna had a nurse come and evaluate my grandma. She educated our family on what to expect, safety measures that could be taken and how to navigate a very challenging situation. The nurse trained the care staff that stay with her 24/7. Anna handles any new challenges that have come up with grace. Our family is so thankful and highly recommends Complete Care.

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— Logan D.

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